Last updated: 1 October 2026
1. Acceptance of terms
By accessing or using steinovesbasta.com ("the Website"), you agree to these Terms of Use. If you do not agree, please do not use the Website. These terms apply alongside our Privacy Policy, Cookies Policy and any specific booking conditions shown at the time of reservation.
2. Eligibility
You must be at least 18 years old to make a reservation. Access to the evening salon and any age-restricted area of the resort is limited to adults aged 18 and over with valid photo identification, regardless of local laws in your country of residence.
3. Reservations and payment
- All prices are shown in euros and include VAT at the applicable rate. The tourist tax of the Municipality of Piran is charged separately per person per night.
- A reservation is confirmed only when you receive a written confirmation by email.
- We may pre-authorise your payment card on booking. Non-refundable rates are charged in full at the time of booking.
- You are responsible for ensuring all booking details are correct.
4. Cancellations and changes
Flexible rates may be cancelled free of charge until 14:00 local time, 48 hours before arrival, unless a different deadline is shown at booking. Late cancellations and no-shows are charged the first night. Non-refundable rates cannot be cancelled, changed or refunded. Group bookings, events and festive packages carry their own conditions, which are provided in writing.
5. Conduct at the resort
Guests are expected to respect other guests, staff and property. We may refuse service or end a stay without refund in cases of violent, abusive or unlawful behaviour, smoking in non-smoking areas, or damage to property. Guests are liable for damage they cause beyond normal wear.
6. Use of the Website
- You may use the Website for personal, non-commercial purposes only.
- You must not attempt to gain unauthorised access to our systems, introduce malicious code, scrape content by automated means or interfere with the Website's operation.
- You must not use the Website to make speculative, false or fraudulent reservations.
7. Intellectual property
All content on the Website, including text, graphics, design, logos and code, is protected by copyright and other intellectual property rights. You may not reproduce, distribute or modify it without our prior written permission, except for brief personal use such as printing a booking confirmation.
8. Accuracy of information
We work to keep descriptions, menus, prices and schedules accurate, but they may change without notice. Photographs and illustrations are representative. Theatre programmes and restaurant menus are subject to seasonal adjustment.
9. Third-party links
The Website may link to third-party sites, such as help organisations or transport providers. We are not responsible for their content or privacy practices.
10. Limitation of liability
To the extent permitted by law, we are not liable for indirect or consequential loss arising from your use of the Website or temporary unavailability. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot be excluded under applicable consumer law.
11. Force majeure
We are not liable for failure to perform obligations caused by events beyond our reasonable control, including natural disasters, pandemics, strikes, government action or utility failures.
12. Governing law and disputes
These terms are governed by the law of the Republic of Slovenia. Consumers keep the protection of mandatory laws in their country of residence. Disputes fall under the jurisdiction of the competent court in Koper, without prejudice to consumers' rights to bring proceedings in their home country. EU consumers may also use the European Commission's Online Dispute Resolution platform.
13. Contact
Questions about these terms can be sent to support@steinovesbasta.com or Obala 112, 6320 Portorož, Slovenia.